Shipping Policy

Last updated: 17.08.2026

Thank you for shopping with Nooker. Please read our shipping policy carefully to understand how, when, and where we deliver your orders.

1. Order Processing Time

All orders are normally processed within 3–4 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay beyond our standard processing time.

2. Shipping Time

Once your order has shipped, estimated delivery times are as follows:

Please note that these are estimated delivery windows, not guarantees. Delivery times may vary due to factors outside our control, including customs processing, local courier delays, weather conditions, and high shipping volumes during peak seasons (e.g., holidays). In some cases, delivery may take longer than the estimated window.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update after you receive this email.

5. Customs, Duties, and Taxes

Nooker is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and vary by destination. We recommend checking with your local customs office for more information prior to placing an order.

6. Delayed or Lost Orders

While the vast majority of orders arrive within the estimated timeframe, occasional delays can occur due to reasons beyond our control. If your order has not arrived within [e.g., 20–30 business days] of the shipping confirmation, please contact our support team at SUPPORT EMAIL] and we will investigate on your behalf.

7. Incorrect Shipping Information

Please double-check your shipping address at checkout. Nooker is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at [SUPPORT EMAIL] and we will do our best to correct it before dispatch.

8. Multiple Items in One Order

If your order contains multiple items, they may be shipped separately from different fulfillment centers and could arrive at different times. This does not affect your total shipping cost.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Nooker Email: [SUPPORT EMAIL]